Meet the Team

Serina graduated from the University of Central Florida with a Bachelor's degree in Biomedical Sciences. She has extensive experience in dermatology, medical aesthetics, beauty, and fee-for-service healthcare, specializing in patient communication and relationship management. As a Patient Advocate at LeadConnect Partners, she helps prospective full-mouth dental implant patients navigate their journey with compassion, professionalism, and personalized support.

Denis has spent over 15 years serving clients in the beauty industry, driven by a passion for helping people feel confident and cared for. As a patient advocate, he understands that many individuals seeking treatment are dealing with low self-confidence, pain, and discomfort due to failing dentition. His goal is to connect with as many patients as possible and help guide them toward transformative care that can not only change their smile, but also improve their overall health and quality of life.

Nicole has always been passionate about helping others feel confident, cared for, and supported. With a background in the beauty industry, sales, and customer service, she thrives on creating meaningful connections and delivering exceptional experiences. She finds fulfillment in connecting with potential patients seeking life-changing care and is driven by meeting national benchmarks for patient connection and scheduling success.

Yesenia Cruz is a dedicated Patient Advocate with over 11 years of experience supporting individuals and families through complex life transitions. With a background in foster care advocacy, behavioral health, and psychology, she is passionate about building meaningful relationships and providing compassionate, patient-centered support. Yesenia is committed to ensuring every patient feels informed, comfortable, and confident throughout their dental journey.